Every customer conversation in one inbox
Every conversation from WhatsApp, Instagram, Facebook, TikTok, Telegram, LINE, email, SMS and your website chat, in one inbox. Answer, assign, label and close them here, and have your phone tell you when a customer writes.
- Add your website chat. One line pasted into your site, and visitors can write to you.
- Add your other channels. WhatsApp, Instagram, Messenger, Telegram, email and more: here, by asking your AI, or through the Inbox API.
- Choose who answers. A member, or one of your AI agents first, which hands a conversation to your team when it should. Each conversation can become a task in a room.
Open a conversation from the list.
Your Inbox is not set up yet. It takes a moment; then add your channels by asking your AI, or through the Inbox API.